FoxFiber (“we”, “our”, “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase from trendsmap.in. By using our website, you agree to the practices described in this Policy.

Business Information

FoxFiber.in
Email: support@trendsmap.in
Address: SNN Raj Grandeur, Bommanahalli, Bengaluru, 560068, Karnataka, India

Information We Collect

1. Personal Information

• Name, email, phone number, billing/shipping address, pincode, city, state, and country.
• Payment details (billing name and address). We do not store card numbers; these are securely processed by our payment partners.
• Order history, invoices, and customer support communications.

2. Device & Usage Information

• IP address, browser type, operating system, device details, and analytics on how you interact with our site.
• Information collected via cookies, pixels, tags, and similar technologies.

3. Information You Provide

• Product reviews, survey responses, or content shared with us via email or social media.

4. Aggregate & Non-Identifiable Data

• We may also collect aggregated or anonymized data for analytics and service improvement.

How We Collect Information

• Directly when you register, place an order, or contact us.
• Automatically via cookies, web beacons, analytics tools (Google Analytics, Facebook Pixel).
• From third parties such as logistics providers, advertising networks, and social media integrations.

How We Use Information

• Process and confirm your orders.
• Communicate order updates, invoices, and support responses.
• Improve our website, services, and customer experience.
• Send promotional emails, offers, or newsletters (you can opt out anytime).
• Detect fraud, enhance security, and comply with legal obligations.
• Conduct research and analytics to understand customer preferences.

Sharing of Information

• We do not sell your information. We only share it in the following cases:
• Service Providers: Payment gateways, shipping/logistics partners, analytics and marketing tools.
• Legal Compliance: When required by law, regulation, or court order.
• Business Transfers: In case of merger, acquisition, or sale of assets.
• Third-Party Services: If you connect with social platforms (e.g., Facebook/Google), their privacy policies apply.

Cookies & Tracking

• Cookies help us remember your preferences and improve browsing.
• You can manage cookies in your browser settings.
• Blocking cookies may impact certain features (like checkout).

Marketing & Opt-Out

• You may receive promotional emails or SMS from us.
• To opt out, email support@trendsmap.in.
• Even if you opt out, we will continue to send transactional messages related to your orders.

Children’s Privacy

• Our website is not intended for individuals under 18. We do not knowingly collect data from minors.

Data Retention & Security

• We retain personal data as long as necessary to provide services and meet legal obligations.
• We use secure servers, encryption, and restricted access to protect your data.
• However, no system is completely secure; users are advised to protect account credentials.

International Visitors

• If you are accessing from outside India, please note that your data will be stored and processed in India, subject to Indian laws.

Updates to This Policy

• We may update this Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Please check periodically for updates.

Contact Us

If you have questions, concerns, or complaints about this Privacy Policy, contact us at:
Email: support@trendsmap.in
Address: SNN Raj Grandeur, Bommanahalli, Bengaluru, 560068, Karnataka, India